FAQs

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We’re a UK-based sleep brand focused on simple, supportive, and reliable sleep products designed for everyday comfort.

We dispatch orders daily. Most deliveries arrive within 1–3 working days, with many reaching customers within 24–48 hours.

Yes, tracking details are sent once your order is dispatched.

Yes. Most mattresses are vacuum packed and rolled for easy delivery.

Allow 24–48 hours for full expansion.

  • Soft–Medium → pressure relief (side sleepers)
  • Medium–Firm → balanced comfort (most people)
  • Firm → strong support (back support needs)

Yes, many of our ottoman and divan beds include built-in storage options.

Returns are accepted within 14 days if unused. May be restricted due to hygiene reasons unless faulty.

Yes, all payments are processed through secure, encrypted systems.

You can reach us via email or through our website contact form. We aim to respond quickly and helpfully.